Terms and Conditions

PRICES

All Prices are per piece on the website, and subject to change without notice. .


Delivery in the UK Mainland

Order value up to £1,000 (Packaging & Delivery) charge £50-00 per order

Order value £1,000 and over (Packaging & Delivery) Free of Charge

(Note : It might be possible for us to deliver small orders with a reduced delivery charge,
please Tel: 023 8084 5616 to request a quote, or enquire by email via our Contacts page)

 

All orders must be prepaid before dispatch from our warehouse.

We accept payment by Debit Card, Credit Card, PayPal, and electronic Internet Transfer, by way of our website shopping Check-out.

We can accept Bank - Bank transfer & Cheques by arrangement, subject to a period for clearance, prior to dispatch.

 

DELIVERIES

Goods are normally dispatched within 7 days from date of order.

Any variance to this will be advised by return, as will the unlikely event of items temporarily out-of-stock .

We will never offer substitute items without prior arrangement.

In the unlikely event of damage in transit please notify us within 7 working days :

Email: enquiries@biggardenpotcompany.co.uk


RETURNS

Returns are accepted only by prior arrangement.

Email enquiries@biggardenpotcompany.co.uk

 

GUARANTEES

We guarantee to replace any Crescent planter if it cracks or fades due to weather conditions, defective or faulty workmanship or materials during the first 10 years from the date of purchase.

Should a Crescent planter not comply to our Guarantee we shall with a written request replace the defective planter with its then closest current model & colour.